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Privacy Policy

Introduction

HichApp Limited ("HICH", "we", "us") respects the privacy of its users ("you") and has produced this Privacy Policy to inform you of how we protect your privacy. By using our application, website, and other online services (our Service), you accept the practices outlined in this policy.

1. Information We Collect

Personal Information:

During registration, we collect personal data such as your mobile number, name, age, location, gender, and other demographic details. Users can choose to share additional information.

Voting Behaviour:

Data on your voting patterns and preferences is collected.

Geolocation:

With your consent, we may collect your geolocation data.

Cookies:

We use cookies to personalise your experience and collect data on your activity within our Service.

2. Use of Collected Information

We use the collected information to:

  • Deliver and improve our products and services.
  • Manage your account and provide customer support.
  • Perform research and analysis.
  • Communicate about products or services of interest.
  • Develop and display tailored content and advertising.
  • Conduct analytics.
  • Verify eligibility and deliver prizes.
  • Enforce our Terms of Use.
  • Gather statistics on voting behaviour.

3. TheyRank Service

For the TheyRank service, we collect and process images and related data provided by individuals, companies, and organisations. Panellists' voting data will be shared with TheyRank customers, including avatars, usernames and how you voted on the images they provided to us.

4. Data Sharing

We do not share your personal information (your real name, phone number, email address) with anyone. However, we may share your votes on specific polls along with your username and avatar with:

  • Service providers assisting in our operations.
  • Third parties for marketing and research purposes.
  • Legal authorities if required by law.

5. Data Retention

We retain your data as long as necessary for business purposes and legal compliance. You can request data deletion or withdraw consent at any time.

6. Data Security

We implement robust security measures to protect your data against unauthorised access, alteration, or destruction.

7. Your Rights

You have the right to access, correct, or delete your data. If you delete your account with HICH, we will not retain any of your data or personal information.

8. Contact Us

For any privacy concerns, contact us at [email protected]

Or HichApp Limited, Suite 241, 51 Pinfold Street, Birmingham, B2 4AY, United Kingdom.

Effective Date: 15 August 2024